1. Define the Mundelein view before you judge performance
A local dashboard can become misleading when geographic labels are loose. Mundelein is a municipality in Lake County, Illinois. Your firm may serve the village, the wider county, other Illinois communities or more than one metropolitan market, but those are different reporting questions. A dashboard should not treat a Mundelein inquiry as proof of countywide demand, or treat a Lake County number as a Mundelein result. Bosseo’s public ROI Dashboard description says that city data can help show where calls and clients come from, while its ranking description refers to service-and-city targets. The important evaluation question is whether your proposed view will distinguish those geographic categories in a way your partners understand.
Recommended approach
At the consultation, ask Bosseo to demonstrate the exact geographic labels available for your firm’s reporting. Decide whether Mundelein should be a separate target, part of a Lake County view, or one location within a broader Illinois plan. Record that choice before using the dashboard for budget or practice-area decisions.
