1. Define the numbers before you judge the result
Bosseo’s public ROI Dashboard page describes live keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, leads and case-type breakdowns. It also describes classifications such as Potential New Client, Current Client and Other. Those labels matter because a call count is not automatically a new matter, and a contact classified as a potential client is not automatically a signed retainer. For a firm serving Maryville and Madison County, decide whether geographic labels refer to the caller, the matter, the landing page, the service area or another field. Do not treat the municipality’s population estimate as a forecast of inquiries. Use the consultation to establish definitions for ranking targets, lead status, case type, source, matter status and revenue fields.
Recommended approach
Ask Bosseo to walk through a representative record and explain the path from a tracked ranking or contact to a classified lead and, where applicable, a matter. Request written definitions for every metric your partners will use. Separate measured activity from decisions and financial outcomes.
