What does the ROI Dashboard describe tracking?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, recordings, transcripts, case-type tags, forms, video intakes, source attribution, reviews and trends over time. Ask which views and fields apply to your proposed scope.
Can the dashboard distinguish LaSalle from LaSalle County?+
That is a consultation question for your configuration. LaSalle is a municipality recorded in LaSalle County, and those are different geographic scopes. Ask how each area would be labeled and reported rather than assuming the dashboard will separate them automatically.
Does the dashboard prove that marketing caused a signed case?+
It is described as connecting rankings, calls, leads and matters, with source attribution for leads. A firm should still define how matter outcomes are confirmed and avoid treating correlation or population data as proof of causation or revenue.
Who should have access to calls and transcripts?+
Decide that internally and ask Bosseo how permissions are assigned and removed. Partners, office managers and intake leads may have different responsibilities, so access should follow the firm’s governance decisions rather than default assumptions.
Is the dashboard included with Bosseo’s ecosystem?+
Bosseo’s public ROI Dashboard page states that the dashboard is included with the Bosseo ecosystem. Confirm what that means for the services, data categories and account arrangement you are considering.
What should we ask about reliability and recovery?+
Ask about data retention, backup and recovery procedures, correction handling, access during an incident, exports and account closure. Do not assume an integration, uptime level, recovery time or local infrastructure presence unless Bosseo confirms it for your engagement.