What does Lead Attribution show for a lead?+
Bosseo’s public description says a journey can include channel, referrer, landing page, device, session detail and intake answers. It also describes calls joining the journey and outcome tracking through consultation and signed case. Ask Bosseo to confirm the fields and scope available for your firm.
Can it distinguish LaSalle from LaSalle County?+
The geographic distinction must be established in your firm’s reporting and intake choices. LaSalle is a city in LaSalle County, and the two should not be treated as the same category. Discuss how your desired labels would be recorded and reported.
Does attribution prove that a channel caused a signed case?+
It can provide a recorded journey and connect source information with later intake and outcome information as described by Bosseo. That is evidence for review, not an absolute causal claim. Consider multiple touches, delayed decisions, incomplete records and your firm’s outcome definitions.
Will our intake team need to ask how someone heard about us?+
Bosseo’s public page says the instrumentation is designed to operate behind the scenes and avoid manual tagging or reliance on a remembered source. Confirm the implementation, intake-tool scope and any information your team would still need to collect.
Can phone calls be included?+
Bosseo says calls can join the same journey record, with the transcript and case-type tag connected to the web session that produced the call. Confirm the phone-system requirements, permissions, data handling and exact call information available to your firm.
How should we use the data to set a budget?+
Use it to compare recorded journeys, qualification, case type and outcomes rather than visits alone. Review delayed conversions and data completeness before changing spend. Attribution does not guarantee crawling, indexing, search visibility, inquiries or revenue.