What is Bosseo Video Intake?+
Bosseo describes Video Intake, called CLIONT in its public product text, as a guided video survey embedded on a law firm’s website. It is intended to help visitors explain their situation through a structured path organized around the firm’s practice areas.
Can a Lakemoor inquiry be routed differently from another inquiry?+
Bosseo’s public page describes routing by case type and location. Your firm should confirm the exact routing rules, destinations and ownership for Lakemoor, Lake County and McHenry County before implementation.
Does Video Intake decide whether the firm should take a case?+
No conclusion about legal representation should be delegated to a visitor widget. The product is described as qualifying inquiries by case type, urgency and fit. Your firm should define when staff or an attorney reviews the information and makes the next decision.
Can visitors use another contact method?+
Your implementation should retain a clear alternative for visitors who cannot or do not want to use video. Review that path for accessibility, urgent matters and people who need a different way to communicate.
Where do completed intakes go?+
Bosseo’s public text says completed inquiries can arrive with answers attached and describes delivery to an inbox, CRM and case-management system when paired with its ecosystem. Confirm the systems, configuration, permissions and routing available for your firm rather than assuming support.
Will Video Intake increase Lakemoor cases or search visibility?+
Neither outcome should be assumed. Lakemoor’s population record does not prove demand or case volume, and Google says automation does not guarantee crawling, indexing or search visibility. Evaluate the intake experience using measures your firm defines.