1. Start with the exact journey, not a remembered source
A prospective client may visit more than once before contacting a firm. Bosseo’s public Lead Attribution page describes records that include the channel, referrer, landing page, device and session detail, with intake answers attached. It also describes journeys that can include organic search, AI referral, Local Services Ads, direct traffic and referrals. That distinction matters for a Lake Barrington practice because “Lake Barrington” can describe a target service area while the person’s actual first touch may occur on a service page, a broader Illinois page or another path. The municipality’s relationship to Lake County should therefore inform how you define reporting categories, not become a substitute for source evidence.
Recommended approach
Ask Bosseo to show how a Lake Barrington inquiry would be identified without collapsing Lake County, other service areas and Illinois-wide activity into one label. Review first-touch, later-session and contact-point fields together.
