1. Define what a Hinsdale lead means before you compare channels
Bosseo’s public ROI Dashboard page says contacts can be classified as Potential New Client, Current Client or Other, and that leads can be tagged by case type. That distinction matters when a firm evaluates activity associated with Hinsdale, rather than treating every call or form as a prospective matter. Hinsdale is a municipality in Illinois with recorded relationships to Cook County and DuPage County. Those relationships should be reflected in the firm’s own geographic definitions, not silently converted into a claim about where a lead came from or whether the person is eligible for representation.
Recommended approach
Ask Bosseo to show the proposed definitions for call, lead, potential new client, case type, city and county. Decide whether a Hinsdale inquiry is identified by the caller’s stated location, a form field, a landing-page path, or another documented rule. Keep residents, visitors, current clients and other contacts distinguishable where that distinction affects intake decisions.
