1. Define the Elmhurst geography before reviewing performance
A local law firm may discuss Elmhurst, Cook County, DuPage County, the wider Illinois market or a metropolitan area. Those are not interchangeable geographic units. That distinction matters when a dashboard displays city, county or broader market information. A number labelled “Elmhurst” should not automatically be treated as a county number, and a county result should not be presented as proof of activity inside the city. Bosseo’s public ROI Dashboard text says rankings can include service-and-city targets and that the system can show which cities produce calls. It also describes case-type and source reporting. During evaluation, ask how each geographic label is defined, stored and displayed.
Recommended approach
Prepare a written geography glossary for the consultation. Include Elmhurst, Cook County, DuPage County, Illinois and any other area your firm actually serves.
