What does Bosseo say the ROI Dashboard tracks?+
Bosseo’s public page describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, recordings, transcripts, summaries, lead classifications, case types, forms, video intakes, source attribution, reviews, trends, retainers and revenue. The consultation should confirm which items apply to your proposed scope.
Can East Moline and Rock Island County be reported separately?+
That should be confirmed during consultation. East Moline is a municipality in Rock Island County, and the firm should decide whether city and county activity need separate labels. Do not combine them by default if the distinction affects budget or intake decisions.
Does a ranking prove that the firm received a client?+
No. A ranking is a visibility measure. It does not by itself prove a call, qualified inquiry, retained matter or revenue. Use the dashboard to examine relationships among these measurements and trace records where available.
What should we clarify about calls and transcripts?+
Ask how calls are logged, transcribed, tagged, corrected, retained and accessed. Confirm who may listen to recordings or read transcripts, and how your firm’s privacy and operational requirements will be handled.
Can the dashboard show revenue?+
Bosseo’s public page describes retainers and revenue as dashboard measures. Before relying on them, confirm the fields, definitions, timing, approval process and treatment of cancellations, unpaid balances or other exceptions used by your firm.
Does the public page confirm every integration or uptime commitment?+
No. The public page describes a live URL, login and automatic data flow, but it does not establish a complete integration list, uptime level, recovery-time objective or certification. Ask for those details directly and record them as decision criteria.