What kinds of custom software does Bosseo describe for law firms?+
Bosseo describes client status portals, intake tools, internal dashboards, speed-to-lead tools, referral trackers, document intake flows, calculators and integrations between existing systems. Whether a particular idea is suitable requires a review of your workflow.
Do we need a technical specification before speaking with Bosseo?+
Bosseo says you can describe the operational annoyance in plain English and that its team asks the questions needed to scope the work. You should still bring your current process, systems, users and constraints if you have them.
Can Bosseo connect the tool to our existing systems?+
Bosseo says its custom tools can connect with a firm’s website, intake and dashboard and refers to CRM, case-management and marketing integrations. Availability for your specific systems and configuration should be reviewed rather than assumed.
Who hosts and maintains the software?+
Bosseo’s public page says its team hosts, monitors and maintains the tools it builds on dedicated servers, with backups, updates, fixes and improvements described as part of the relationship. Ask for the exact hosting, access, recovery and maintenance terms for your scope.
How should our firm evaluate permissions?+
List every user group, the records each group may view or change, approval points and information that must remain internal. Ask Bosseo to reflect those decisions in the proposed design and to explain how access is administered.
How do we know whether custom software is worth pursuing?+
Compare the documented manual process with suitable existing tools. Custom software may deserve review when a recurring bottleneck forces workarounds or duplicate entry, but a consultation may also conclude that an existing product or process change is more appropriate.