What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law-firm website. A visitor answers questions one at a time, with paths organized around case types, so the firm can receive a more structured inquiry than a blank contact form provides.
Can Video Intake cover more than one practice area?+
Bosseo’s public page describes a separate question path for each practice area. During consultation, your firm should review which case types belong in the experience and which questions or answers require staff review.
Can a visitor from Columbia submit a matter involving Monroe County or St. Clair County?+
That depends on your firm’s service boundaries and review rules. The product can support geographic questions as part of an intake path, but a county or city answer should not be treated as automatic eligibility without your firm’s decision.
Where do completed inquiries go?+
Bosseo states that completed inquiries can be delivered with answers attached and describes delivery to an inbox, CRM and case-management system. Confirm the available destination and configuration for your firm before relying on a particular connection.
Does Video Intake replace a lawyer or intake team?+
No. It can guide questions and organize an inquiry, but your firm remains responsible for review, legal judgment, communication and decisions about whether to accept or decline a matter.
How should we judge whether it is working?+
Review starts, completions, the information collected, case-type distribution, staff disposition, ownership and follow-up. Compare those records with your current process. Do not infer demand, leads or revenue from Columbia’s population estimate.
