1. Start with the geographic definition, not a headline number
A useful ROI view must say what geography a metric represents. Your firm may also serve clients elsewhere in Cook County or across Illinois, but those areas should not be blended with Calumet City without an explicit definition. The dashboard page describes city data, service-and-city targets and rankings across a state. That makes geographic scope a decision to settle before reviewing results. Ask whether a city label means a tracked keyword target, a caller’s stated location, a landing-page location, an address, or another field. Those are different measurements.
Recommended approach
During the consultation, define a Calumet City reporting view separately from Cook County and statewide views. Decide which geographic fields belong in rankings, lead classification, source attribution and matter reporting.
