1. Define the Belvidere geography before reading the dashboard
Belvidere is recorded as a city in Boone County. That relationship matters because a report can mix a city, a county and a broader service area unless the firm sets clear labels. A dashboard review should therefore distinguish Belvidere from Boone County and from any other area the firm elects to serve. Do not treat a county total or a wider service territory as Belvidere performance.
Recommended approach
Ask Bosseo to show how location labels would be defined for your firm before approving any reporting view. Decide whether a Belvidere result means a page, call, form or intake explicitly associated with Belvidere, and separately identify Boone County or other geographic categories. Keep the definitions visible in the review so a partner does not mistake geographic scope for demand.
