What does the ROI Dashboard track?+
Bosseo’s public description says the dashboard tracks keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, leads, case-type breakdowns, forms and intake activity, source attribution, review signals and trends over time. The exact scope for your firm should be confirmed in consultation.
Can it prove that a ranking produced a signed case?+
No conclusion that strong should be assumed from a combined view alone. The dashboard is described as connecting rankings, calls, leads and matters for review. Ask how your firm’s records will define attribution and how signed matters will be distinguished from inquiries.
Can Beardstown and Cass County be reported separately?+
They should be treated as distinct geographic labels if those are different questions for your firm. Beardstown is a municipality recorded in Cass County. Ask Bosseo how location labels will appear in the views you plan to use.
What counts as a lead?+
Bosseo describes a lead classification that separates Potential New Client, Current Client and Other. Your firm should confirm the operational definition, correction process and treatment of ambiguous contacts before using the count for budget decisions.
Who should have access to call details?+
That is a firm-level permission decision. Partners, office managers and intake personnel may need different levels of visibility. Discuss role assignment, access removal, call recordings, transcripts and any retention expectations directly with Bosseo.
Does measurement guarantee search visibility?+
No. A dashboard reports selected signals; it does not guarantee crawling, indexing, rankings or future visibility. Use the dashboard to evaluate information and decisions, not as a promise of an outcome.