What does the ROI Dashboard describe tracking?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, inbound calls, call recordings and transcripts, lead classifications, case-type breakdowns, forms and video intakes, source attribution, reviews and trends over time. The exact information your firm receives should be confirmed in consultation.
Can the dashboard prove that Antioch generates legal demand?+
No. Antioch’s 2020–2024 ACS five-year population estimate is 14,859, but population is not evidence of search volume, competition, legal need, leads or revenue. The dashboard should be used to examine recorded activity under defined geographic and attribution rules, not to turn population into a demand forecast.
How should an Antioch firm separate local and county reporting?+
Ask for Antioch, Lake County and any broader Illinois targets to be labeled separately. Review the geographic definition attached to each ranking, page, call and lead so a countywide or statewide total is not presented as municipality-level performance.
What should we clarify about lead definitions?+
Confirm how Potential New Client, Current Client and Other are assigned, and how the firm handles duplicates, spam, referrals, vendors and inquiries outside its practice areas. Also define when a contact becomes a qualified opportunity, consultation, signed matter or revenue event.
Does Bosseo publicly establish every integration or uptime commitment?+
No. The public description identifies dashboard and ecosystem capabilities, but it does not establish every possible integration, permission configuration, uptime level or recovery commitment for your firm. Treat those as consultation and scope questions, and request acceptance criteria for anything essential.
How do we evaluate whether the dashboard is ready for partner use?+
Agree on the minimum fields, geographic labels, user permissions, review periods, correction process and outcome definitions. Then ask for a walkthrough using those requirements. Accept the reporting only when the firm understands what each number means and how missing or disputed records are handled.