What geographic area should a Rathdrum law firm measure?+
That depends on your firm’s actual service area and decision. Rathdrum and Kootenai County are different geographic scopes, and Idaho-wide reporting is broader still. Define them separately before reviewing rankings, calls or leads. The Rathdrum population estimate does not establish demand or expected cases.
Does the dashboard show only rankings?+
No. Bosseo’s public ROI Dashboard page describes rankings, SERP features, AI citations, calls, forms, video intakes, lead classifications, case-type reporting, source attribution, review tracking and trends. Ask which views and underlying records apply to your proposed scope.
Can the dashboard prove that marketing caused a signed case?+
It is described as connecting leads and matters to case types and revenue signals, and its attribution layer is described as tying leads to channels and pages. That does not eliminate attribution judgment or confirm a signed case without your firm’s matter records. Agree on the attribution definition before relying on it.
Who should have access to call recordings and transcripts?+
Your firm should decide which partners, managers or intake personnel need access. The public page says firms can provide access to people they choose, but it does not state your firm’s permissions, retention or recovery configuration. Ask those questions during the consultation.
How often does the information update?+
Bosseo’s public page describes calls, forms and intakes as appearing continuously and rankings as refreshing on their tracking cycle. Ask how delays, unavailable records and corrections are represented, and do not treat a refresh description as an uptime guarantee.
What should we prepare before booking?+
Prepare your geographic scope, practice-area list, intake definitions, user roles, attribution questions and required acceptance criteria. Bring examples of the management decisions you want the dashboard to inform, while avoiding any assumption that population, rankings or contacts equal demand, cases or revenue.