1. Start with the actual journey, not a remembered source
A prospective client may visit a page, leave, return through another channel and then call. Asking “How did you hear about us?” can produce an incomplete answer, especially when the person remembers the firm rather than the path. Bosseo’s public Lead Attribution page describes a journey record containing the channel, referrer, landing page, device, sessions and attached intake answers. It also describes phone calls joining the same journey. For a Post Falls practice, the useful question is not whether a city page or channel appears busy. It is whether the firm can identify which journeys produced qualified inquiries and which reached a consultation or signed case.
Recommended approach
Ask Bosseo to demonstrate the complete record for a lead associated with Post Falls service coverage. Review what is captured, what is connected automatically and which fields require a firm decision. Do not treat the Post Falls population estimate as a forecast of inquiries; use it only to define the local market under review.
