What does the ROI Dashboard track?+
Bosseo’s public product description says it tracks keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, inbound calls, call recordings and transcripts, lead classifications, case-type breakdowns, forms, video intakes, source attribution, review information and trends over time.
Can the dashboard separate Nampa from Canyon County?+
The public description says the dashboard can track service-and-city targets, but it does not state the exact geographic configuration for your firm. Ask Bosseo to show how Nampa, Canyon County and any Idaho-wide targets would be labeled and filtered.
Does a ranking prove that marketing produced a case?+
No. A ranking or visibility measure is not, by itself, evidence of a call, qualified inquiry, signed matter or revenue. Agree on definitions and review attribution alongside your firm’s matter records.
How are leads classified?+
Bosseo’s public page says contacts are classified as Potential New Client, Current Client or Other, and that leads are tagged by case type. Ask how your firm can correct a classification and how duplicate, spam or repeat contacts are handled.
Who can access calls and transcripts?+
The public page says access can be provided to partners, office managers and intake leads. Ask for the applicable permission controls, administrator responsibilities and process for removing former users before deciding who should receive access.
Does Bosseo guarantee a particular integration or uptime level?+
The public product page does not establish every integration, an uptime level or a local infrastructure presence. Ask which connections and service commitments apply to your proposed scope, and request those details in the applicable terms.