What can Lead Attribution show for an individual inquiry?+
Bosseo’s public product page describes a record that can include channel, referrer, landing page, device, session detail and attached intake answers. It also describes calls joining the same journey record. Ask which fields would be available for your firm’s specific website and intake arrangements.
Does it track phone calls or only online forms?+
Bosseo states that phone calls can join the same journey record, including the transcript and case-type tag from the phone system. During a consultation, review how that capability would apply to your call process and what information your team would need to maintain.
Can it show whether a lead became a signed case?+
Bosseo describes outcome tracking from lead to consultation and signed case. Your firm should define those stages and confirm how outcomes would be recorded, reviewed and separated when information is incomplete or not yet confirmed.
Will attribution tell us how much legal demand exists in Lewiston?+
No conclusion about demand should be drawn from Lewiston’s population estimate or from attribution alone. Attribution is for examining recorded journeys and outcomes. It does not turn a population figure into search volume, legal need, lead volume or revenue.
How is this different from asking clients how they heard about us?+
A client’s answer may identify only a general source. The product page describes connected journey information, including landing page, referrer, sessions and intake answers, so the firm can review more context than a remembered label. The consultation should clarify the fields available in your setup.
Where would the information be reviewed?+
Bosseo describes journey-level detail rolling up into its ROI Dashboard, alongside lead and call numbers. Ask how your firm would review individual records, channel summaries and outcome information, and which users would be responsible for interpreting it.