What does Lead Attribution show for an individual inquiry?+
Bosseo’s public product page describes a record with the channel, referrer, landing page, device, session detail, and intake answers. It also describes connecting calls and tracking progress through consultation and signed case. Ask during the consultation which fields and outcomes apply to your firm’s setup.
Can it tell me whether an inquiry came from Heeia?+
The product page describes journey and intake information, while the Census record establishes Heeia’s relationship to Honolulu County. Whether your records can reliably identify a person’s location depends on the information collected and the agreed geographic rule. Confirm that scope with Bosseo and your intake team.
Does attribution prove that Heeia has legal-service demand?+
No. The ACS population estimate for Heeia is geographic and demographic context only. It does not prove search volume, competition, legal need, inquiries, cases, or revenue. Attribution can help evaluate actual recorded journeys after people contact the firm.
Does the firm need to ask every caller how they heard about us?+
Bosseo’s public page says its instrumentation is intended to connect journeys without relying on manual tagging or a remembered source answer. Confirm how the system handles your forms, calls, intake tools, corrections, and records before deciding what staff must do.
Can phone calls be included?+
Bosseo states that calls can join the same journey record, including the transcript and case-type tag described on its product page. Ask how call connection, permissions, corrections, and incomplete records will be handled for your firm.
How is this different from aggregate website analytics?+
Bosseo describes Lead Attribution as connecting a specific lead’s journey with intake information and outcomes, rather than reporting only anonymous traffic in aggregate. The practical comparison depends on your current analytics and intake systems, so review both during the consultation.