Can an ROI Dashboard prove demand for legal services in Aiea?+
No. Aiea’s Census population estimate is eligibility and geographic context only. A dashboard can organize measured activity such as tracked rankings, calls, forms and leads, but those records do not by themselves prove demand, competition, case volume or future revenue.
What does Bosseo publicly say the ROI Dashboard tracks?+
Bosseo describes rankings, SERP features, AI citations, calls, forms, intakes, leads, case types, source attribution, reviews and trends. It also describes call recordings and transcripts and lead classification. Confirm the exact scope and definitions for your firm before relying on any field.
Can we report Aiea separately from Honolulu County?+
That should be a defined reporting decision, not an assumption. Aiea is recorded as a CDP in Honolulu County. Ask how geographic labels are assigned and whether your team can keep Aiea, county-wide and broader service-area reporting distinct.
Does a lead in the dashboard equal a signed case?+
No. The public page distinguishes potential new clients, current clients and other contacts and describes case-type reporting. Your firm should agree with Bosseo on how matter status and revenue-related information are defined and connected, if those fields are in scope.
Who should be allowed to view calls and transcripts?+
Your firm should decide by role and sensitivity. Bosseo’s public page says firms can give access to selected team members, but it does not establish your required permission or retention configuration. Ask for a role-based access review before expanding access.
Does the dashboard guarantee search visibility or revenue?+
No guarantee should be inferred from having a dashboard. Bosseo describes measurement and visibility into tracked activity; measurement does not guarantee crawling, indexing, rankings, leads, signed matters or revenue. Use written acceptance criteria and review actual records.