What does Lead Attribution show for an inquiry?+
Bosseo’s public product page says it can show the channel, referrer, landing page, device, session detail and intake answers associated with a lead’s journey. It also describes outcome tracking through consultation and signed case.
Can it include phone calls?+
Bosseo says phone calls can join the same journey record, with the phone-system transcript and case-type tag connected to the web session that produced the call. Ask how that stated capability applies to your firm’s current phone process.
Will it tell me how many Aiea cases I will receive?+
No such forecast should be assumed. Aiea’s population estimate is eligibility and geographic context only. Attribution is intended to help review actual journeys and outcomes, not guarantee demand, leads, cases or revenue.
Do we need to change our intake process?+
Bosseo states that attribution runs behind the scenes on the website and intake tools and that the team can keep working as it does. You should still review your qualification rules, follow-up ownership, accessibility questions and outcome definitions before implementation.
How is this different from aggregate analytics?+
Bosseo describes Lead Attribution as tying a specific journey to a lead’s intake information and later outcome, rather than showing only anonymous traffic in aggregate. Confirm the exact records and fields available for your firm during the consultation.
Can it prove that a particular page produced a signed case?+
Bosseo’s public page says the journey can continue from first visit through signed case and that pages can be reviewed in the attribution record. That capability should be evaluated against your own intake, call and matter-status practices; it is not a promise that any particular page will produce a case.