What does the ROI Dashboard say it tracks?+
Bosseo’s public page describes live keyword rankings, SERP features, AI citations, inbound calls, call recordings and transcripts, lead classification, case-type breakdowns, forms and video intakes, source attribution, review signals and trends over time. Confirm the exact scope for your firm during consultation.
Can it separate Ahuimanu from Honolulu County?+
That should be confirmed before purchase. Ahuimanu is a CDP recorded in Honolulu County, and those are different geographic levels. Ask how each will be labeled and reported rather than assuming a city, county or state view answers the same question.
Does every call count as a lead?+
No conclusion should be assumed. The public page describes separate classifications for Potential New Client, Current Client and Other. Ask how your firm’s calls, spam, vendors, existing clients and duplicate contacts will be treated.
Can the dashboard show revenue?+
The public page describes leads and matters by case type tied to real revenue signals. Ask which revenue fields are available, how they are entered or connected, how incomplete matter records are handled and what the firm must verify before using the figure for ROI decisions.
Who can access recordings and transcripts?+
The public page says access can be provided to selected firm roles, including partners, office managers and intake leads, but it does not publish a complete permissions or retention specification. Ask for those details and review them against your firm’s confidentiality requirements.
Does the dashboard guarantee search visibility or results?+
No dashboard can be treated as a guarantee of crawling, indexing, search visibility, leads or revenue. Bosseo’s page describes measurement capabilities; your consultation should establish definitions, scope and acceptance criteria without assuming a future result.