1. Make the geography explicit before reading ROI
Your service area may include Sweetwater, Miami, Miami-Dade County and nearby cities, but those are not interchangeable reporting units. the Census record identifies Sweetwater city as a municipality in Miami-Dade County and estimates its population at 20,085 for the 2020–2024 ACS 5-year period. That is geographic context—not proof that residents are searching for a particular legal service or that one cohort will produce more matters. The ROI Dashboard’s product approach supports separating Miami, Miami-Dade and neighboring-city cohorts. This gives your team a place to review whether geography is being recorded consistently rather than blending every inquiry into one total.
Recommended approach
Ask Bosseo to show how your firm would label and compare Sweetwater, Miami-Dade, Miami and any neighboring-city cohorts. Agree in advance whether geography is based on the person’s stated location, the matter location, the campaign target or another documented field. If a location is missing, treat it as unavailable rather than assigning it to Sweetwater.
