1. Start with the geography your firm actually serves
A report can become misleading when it blends Stuart, Martin County, Miami, Miami-Dade or other neighboring-city cohorts into one total. Bosseo’s published product information describes separating Miami, Miami-Dade and neighboring-city cohorts; the relevant lesson for a Stuart firm is to keep geographic labels distinct rather than treating every contact as one local market. Stuart is recorded as a municipality in Martin County, Florida. That does not establish that every caller is from Stuart, that every matter belongs in Martin County, or that a Miami-related cohort is relevant to your practice.
Recommended approach
Agree on geography labels before reviewing performance. Ask whether a contact should be classified by the person’s location, the matter’s location, the campaign’s target, or another attorney-approved definition. Keep Stuart, Martin County and any other service area separate where the underlying data supports that distinction. If a geographic value is missing, display it as unavailable instead of assigning it to Stuart.
