1. Start with the firm’s actual bottleneck
Custom software is most useful when a repeated operational task does not fit the tools you already use. Examples in Bosseo’s published product information include a speed-to-lead tool, client status portal, referral tracker, document-intake flow or internal dashboard. The relevant question is whether a defined process is consuming staff attention, creating duplicate entry or making ownership unclear. Your intake volume, office structure, staff roles and current systems are the evidence that matters.
Recommended approach
Bring one manual process to review. Describe who performs it, what information enters the process, where it moves next and what must be true for the task to be considered complete.
