01Eligibility and account reviewA review scope for the firm’s law-firm category, Palm Beach location, Palm Beach County coverage under consideration and the documentation Google may require. This is a review, not a certification of eligibility or verification.
02Service-area decision briefA comparison of proposed Palm Beach and Palm Beach County coverage against the firm’s actual practice, accepted matters, consultation capacity and geographic policies.
03Lead-quality definitionsA documented set of firm-approved classifications for relevant inquiries, unsuitable matters, wrong numbers, solicitations, out-of-area contacts, consultations and later intake stages.
04Response and intake assessmentA review of how calls or messages are answered, screened, routed and scheduled, with related Bosseo services considered only if they fit the firm’s needs.
05Lead-to-consultation measurement planAn agreed set of intake stages and ownership rules so the firm can evaluate Local Services Ads beyond raw inquiry counts.
06Advertising and review governance checklistA pre-use review list covering Florida Bar resources, Google requirements, FTC review considerations and the accuracy of profile and website claims.
07Ongoing decision reviewA recurring evaluation scope for service area, lead quality, capacity, flagged inquiries and booked consultations. No fixed performance outcome is promised.