1. Put North Miami and Miami-Dade geography in the right place
The dashboard’s value starts with clean geographic definitions. North Miami is a city in Miami-Dade County, not a synonym for the county, the wider Miami area or every neighboring municipality. The dashboard can be used to separate Miami, Miami-Dade and neighboring city cohorts when those distinctions exist in the firm’s underlying data. That gives you a more disciplined way to review whether a call or inquiry came from the service area you intended to evaluate. The Census record supports the municipal and county relationship and the population estimate; it does not prove that residents need a particular legal service or that one location will outperform another. [census-place]
Recommended approach
Before judging performance, agree on the geographic labels your firm will use. Keep North Miami, Miami-Dade County, Miami and neighboring cities separate where the data permits. If a location, source or cohort cannot be identified reliably, show it as unavailable rather than assigning it by assumption.
