01Eligibility and policy reviewA review of the firm’s intended category, account information, service area and the current Google screening and verification requirements applicable to that account. This is not a certification of eligibility or advertising compliance.
02North Merritt Island and Brevard County coverage comparisonA decision document comparing a North Merritt Island-focused area with a broader Brevard County approach, using the firm’s accepted matters, capacity and service boundaries rather than population as a demand forecast.
03Practice-area and intake qualification planA practical list of the case types the firm wants to evaluate, inquiries it does not want, and intake questions needed to identify conflicts, location, urgency and consultation fit.
04Lead handling reviewA review of call and message coverage, escalation, follow-up ownership and the points at which a lead becomes a booked consultation or another defined intake outcome.
05Lead-quality and review reviewA process for classifying wrong numbers, solicitations, out-of-area inquiries or wrong-practice inquiries and reviewing whether a review is available under current Google rules. Credits or refunds are not guaranteed.
06Outcome measurement planA proposed set of matter stages connecting ad-source information with consultations and signed matters, subject to the firm’s systems, consent practices and implementation choices.