1. Give Micco visitors a clearer first step
A traditional form often asks someone to summarize a stressful legal problem in a box. Video Intake uses a guided sequence instead. A visitor can begin with a simple invitation, answer one question at a time and provide information relevant to the selected practice area. For a firm serving Micco, the important decision is whether the opening experience helps a suitable visitor explain the situation without creating confusion about your service area or offering legal advice.
Recommended approach
Review the first screen, the service-area wording and the call to action with the responsible attorney. Use precise language about what the firm does and does not review.
