1. Make the geography precise before judging performance
A Miami Beach law firm may want to compare activity from Miami Beach with activity elsewhere in Miami-Dade County or in neighboring cities. Those are different cohorts and should not be blended by default. the Census record identifies Miami Beach city as a municipality in Miami-Dade County and records 82,031 residents for the 2020–2024 ACS 5-year period, with a margin of error of 47. It does not establish how many people search for legal services, which practice areas are needed, how competitive a result is, or whether a visitor becomes a client. The ROI Dashboard angle specifically calls for separating Miami, Miami-Dade and neighboring-city cohorts. That makes geographic definitions a measurement decision rather than a demographic assumption.
Recommended approach
Ask Bosseo to show how the dashboard labels Miami Beach, Miami-Dade and neighboring-city activity, what source supplies location information, and how ambiguous or unavailable location data appears. Decide which geography is appropriate for each practice area before comparing performance.
