1. Start with the firm’s actual bottleneck
Custom software is most defensible when a recurring process does not fit the tools you already use. The relevant question is not whether a feature sounds useful; it is whether your staff repeatedly retypes information, checks multiple places, maintains a side spreadsheet or answers status questions that a shared process could handle. Examples in Bosseo’s Bosseo’s published product information include client status portals, speed-to-lead tools, referral trackers, document-intake flows, internal dashboards, calculators and integrations between existing systems. Those are examples of possible scopes, not claims about your firm’s current problems.
Recommended approach
Bring one sentence describing the problem: what someone at the firm does manually, where the process stalls and which people touch it. Review the frequency, consequences, exceptions and desired result before deciding that custom development is appropriate.
