1. Start with Laurel’s actual service-area question
The 2020–2024 ACS 5-year population estimate is 11,741, with a margin of error of 976. A dashboard should therefore let the firm examine Laurel separately from Sarasota County and from any neighboring places it deliberately includes. Combining those areas too early can make a small local signal disappear inside a broader total; treating them as identical can create a misleading picture of where inquiries originate.
Recommended approach
Before reviewing performance, write down the geographic cohorts that matter to the firm: Laurel, Sarasota County, Florida, and any additional service locations the firm chooses to assess. Keep each cohort distinct. Ask whether a call, form or signed matter can be assigned to a location, and show the result as unavailable when it cannot.
