01Lake Alfred and Polk County coverage reviewA review of the firm’s actual service area, including whether city-level and broader Polk County coverage should be considered separately. The decision remains with the firm and must reflect where it accepts and serves matters.
02Google eligibility and verification reviewA review of the applicable Google Local Services requirements for the firm’s category, account and location, including questions about screening, licensing, insurance and verification. Eligibility is not represented as confirmed in advance.
03Practice-area and profile scopeA proposed review of the practice categories, service descriptions, service zones and response settings that accurately reflect the firm’s accepted matters. Final wording should be reviewed by the responsible attorney.
04Lead-quality and review processA defined review approach for identifying inquiries that are unrelated, outside the service area, invalid or otherwise unsuitable for review consideration under Google’s current rules.
05Intake outcome measurement planA measurement scope connecting LSA inquiries with dispositions, booked consultations and signed matters where the firm has the necessary records and approved setup.
06Response and handoff reviewA practical examination of how incoming calls or messages are answered, qualified, routed and followed up, including whether connected Bosseo intake products should be evaluated.