1. Put High Springs in the correct geographic cohort
the Census recorded county relationship, Alachua County. It does not establish that every inquiry from Alachua County came from High Springs, or that an individual’s residence, a household, a courthouse location or a service location is interchangeable with the municipality. The dashboard’s value depends on keeping those concepts separate. A location label should reflect the address or service-area definition your firm has chosen, not a convenient assumption. Bosseo’s published product information describes city-level and source-level visibility, including questions about which cities produce calls. For a High Springs firm, review whether High Springs should be reported separately from Alachua County and from any neighboring locations your firm serves.
Recommended approach
Define the geographic cohorts before reviewing performance. Keep High Springs as its own location where the underlying inquiry data supports that distinction, and mark missing or ambiguous location information as unavailable rather than assigning it to High Springs.
