01Practice-area intake mapA review document showing the practice areas to present, the initial qualification questions for each, and the matters that should be redirected or declined for review.
02Gulf Gate service-scope reviewA proposed location and matter-scope checklist for visitors seeking service in Gulf Gate and the surrounding areas your firm elects to handle. The firm must supply and approve its actual geographic boundaries.
03Mobile and accessibility reviewA review of the Video Intake experience on mobile devices, including low-bandwidth behavior, readable instructions, alternative contact paths, and accessibility questions requiring confirmation.
04Language-preference and alternative-contact specificationA written specification for asking a visitor’s language preference and for offering text or contact alternatives. Any translation support should be confirmed before it is represented to visitors.
05Submission and routing planA proposed map of the information collected, the team member or team responsible for review, the destination for completed inquiries, and the follow-up expectations to be confirmed for the firm.
06Attorney review packageA review set for the responsible attorney covering visitor-facing wording, geographic and practice-area statements, disclaimers, advertising considerations, and the distinction between intake and legal advice.