01Profile and service-area reviewA review of the actual business profile and the geographic wording used for a firm serving Gulf Gate, Sarasota County and other areas the firm can accurately claim. This is a review scope, not an assertion that the firm has an office in Gulf Gate.
02Review-invitation policyA proposed policy covering eligible clients, appropriate timing, excluded matters, voluntary participation and truthful language. The responsible attorney should approve the policy before use.
03Language-sensitive invitation copyReview and refinement of invitation wording for the languages the firm can accurately support. The evidence does not establish which languages are needed in Gulf Gate, so the firm must make that determination.
04Response approval rulesA practical review of when responses may proceed and when a sensitive review should be held for attorney approval, especially where a response could reveal representation or confidential facts.
05Professional response guidanceGuidance for acknowledging positive and negative feedback without discussing legal advice, case details, guaranteed results or unsupported claims. Platform-specific removal requests should be handled according to the applicable platform rules.
06Reputation activity reportingA reviewable record of agreed indicators such as review activity, rating changes, response status and trends. These indicators should not be represented as guaranteed rankings, leads or revenue.