1. Start with the firm’s actual workflow, not the Fort Myers Shores label
Fort Myers Shores is recorded as a CDP in Lee County, Florida. Those answers come from your own process: how an inquiry arrives, who reviews it, where information is entered, what gets delayed and how the matter moves forward. Bosseo’s published product information describes custom software as a way to build around the way a firm works, including client portals, intake tools and internal dashboards.
Recommended approach
Describe one workflow in plain language. For example: a staff member re-enters an inquiry, a client repeatedly requests a status update, or a referral record is maintained outside the firm’s main systems. Do not begin by selecting a feature list. First identify the people involved, the decisions they make, the systems they touch and the point where work stalls.
