01Journey-source reviewA review of whether each inquiry can retain its channel, referrer, landing page and relevant campaign context, including Cocoa West or broader geographic page context where applicable.
02Geography-separation reviewA proposed review scope for distinguishing visitor location from the market targeted by a page or campaign. This should keep Cocoa West, Brevard County and Florida labels from being treated as interchangeable.
03Qualification mappingA review of the intake answers and outcome stages your firm wants associated with a journey, such as inquiry qualification, consultation and signed matter. The firm should approve the definitions.
04Call-and-form coverage reviewAn assessment of whether phone inquiries and web submissions can be considered together when evaluating the source journey, subject to the firm’s existing intake and data-handling arrangements.
05Landing-page performance reviewA review of which city or product landing pages are associated with inquiries and later outcomes. This is a measurement scope, not a claim that any Cocoa West page currently performs in a particular way.
06Outcome reporting reviewA review of how journey information could be summarized by channel, page, geography and case stage, including possible connection with Bosseo’s ROI Dashboard where the required services and data are in scope.
07Decision reviewA working discussion of what the evidence supports next: continue measuring, revise intake categories, investigate a source, or reassess marketing allocation.