01Eligibility and verification reviewA review of the applicable Google screening and verification requirements for the firm’s actual category, account and service location. This is a preparation and decision deliverable, not a promise of approval.
02Cape Coral and Lee County coverage comparisonA structured comparison of the service areas the firm is considering, including the operational implications of city-focused versus broader county coverage.
03Practice-area and intake-fit worksheetA working definition of accepted matters, excluded matters, valid locations, contact standards and the next action for each incoming lead.
04Lead-quality and review reviewA review framework for identifying unsuitable contacts and checking which issues may be flagged under Google’s current rules. Credits should be treated as subject to Google’s decision.
05Response and capacity planA documented ownership path for answering, follow-up, consultation scheduling, conflicts review and after-hours handling. Bosseo products may be connected as needed, subject to separate scope decisions.
06Outcome measurement planA proposed set of fields for relating LSA activity to consultations and matter status, without inventing benchmarks or promising a particular result.