1. Put Brandon and neighboring locations in separate cohorts
The Census record identifies Brandon CDP and its relationship to Hillsborough County. It does not establish a metropolitan boundary, demand level or the best geographic targeting for a particular practice. Bosseo’s published product information says its angle includes separating Miami, Miami-Dade and neighboring city cohorts. For a Brandon firm, that means the geographic structure should be agreed before anyone interprets a city result. Brandon, Hillsborough County, Florida and any neighboring city are not interchangeable reporting labels.
Recommended approach
Ask Bosseo to show how Brandon, Hillsborough County and any other service locations would be labeled in the dashboard. Do not combine cohorts merely because a caller, keyword or matter is associated with Florida. If a geographic field is missing or ambiguous, display it as unavailable and resolve it through intake or matter records.
