1. Start with the geography your firm actually serves
The 2020–2024 ACS five-year population estimate is 12,431, with a margin of error of 1,150. A dashboard should therefore keep Pike Creek Valley distinct from New Castle County, Delaware, a broader metropolitan area and any other service territory your firm uses. If a report combines those areas, you may not know what the location label represents.
Recommended approach
Ask Bosseo to show how location is defined in each relevant view. Decide whether Pike Creek Valley should be a service-area label, a page or campaign grouping, a call-location field, or simply one part of a larger territory. Require a written definition before using location-based figures in budget or staffing decisions.
