1. Start with the actual journey, not a remembered source
A source label such as “Google” does not explain which page influenced an inquiry or whether the person returned before contacting the firm. Bosseo describes Lead Attribution as showing the channel, referrer, landing page, device and session history associated with a lead. Intake answers can be attached to that journey, giving your team a more useful record than an informal “how did you hear about us?” response. For a firm serving Claymont in New Castle County, review whether the system can distinguish a Claymont-related service page, a broader Delaware page, a referral and a direct visit without collapsing them into one general category.
Recommended approach
In a consultation, ask to see how a Claymont inquiry would be represented from first visit through contact. Decide which geographic and practice-area distinctions matter to your intake and reporting, then confirm how those distinctions would be reviewed without treating the Claymont population estimate as evidence of demand.
