1. Start with the actual journey, not a remembered source
Bosseo describes Lead Attribution as connecting a lead’s channel, referrer, landing page, device and sessions with the information available during intake. Its public product page also describes calls joining the same journey. That matters when a prospective client says only “Google” or “a website,” because the answer may not identify the page, channel or earlier visit that preceded contact. For Wallingford Center matters, review whether your records distinguish a person seeking your firm in Wallingford Center from a broader Connecticut inquiry, and whether the originating page is specific enough to inform the next decision.
Recommended approach
Ask during a consultation to see how a journey is represented from first visit through inquiry. Confirm which web and call events can be connected, which intake answers are retained, and how your firm distinguishes a lead from a consultation or signed matter.
