What does the ROI Dashboard say it tracks?+
Bosseo’s public product text describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, recordings, transcripts, classifications, case types, forms, video intakes, source attribution, reviews, trends, matters and revenue. Ask which fields apply to your proposed scope and how each is defined.
Can it show information related to Simsbury?+
The public page says the dashboard can show city data and tie leads to pages and channels. During a consultation, confirm how Simsbury would be labeled, how it would be separated from the Capitol Planning Region or broader Connecticut reporting, and what geographic data is actually available for your firm.
Does a ranking or AI citation prove that the marketing worked?+
No. Those are visibility signals. They do not alone prove a call, qualified intake, signed matter or revenue. Google also states that automation does not guarantee crawling, indexing or search visibility. Review the full path from visibility to intake and matter under definitions your firm accepts.
How are calls and contacts categorized?+
Bosseo describes calls as recorded, transcribed and tagged by case type, with classifications including Potential New Client, Current Client and Other. Ask how ambiguous, repeat, spam and out-of-scope contacts are handled, and who may correct a classification.
Who should be allowed to view the dashboard?+
Choose access according to responsibility and sensitivity. Partners, office managers and intake leads may need different views. Confirm viewing, editing, recording, transcript, financial and administrative permissions, along with access removal and recovery procedures.
What should we ask about integrations?+
Ask Bosseo to identify the specific systems, fields, connection method, update behavior, error handling and ownership for your proposed scope. The public page describes automatic movement of calls, forms and intakes within the ecosystem but does not establish every possible integration or technical commitment.