What does Bosseo say the ROI Dashboard tracks?+
Bosseo describes rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, lead classifications, case-type breakdowns, source attribution, reviews, trends and revenue-related signals. Ask which items apply to your proposed scope and how each is defined.
Does a Rockville population estimate show how many leads a firm will receive?+
No. Rockville’s 2020–2024 ACS five-year population estimate is 7,072, with a margin of error of 994. It is geographic context only and does not establish demand, search volume, competition, leads, cases or revenue.
How should we evaluate the word “live”?+
Ask for the update behavior of each metric. Bosseo’s public description distinguishes continuously appearing calls, forms and intakes from rankings that refresh on their tracking cycle. Confirm how delays, duplicates and corrections are shown.
Can the dashboard prove that a marketing source produced a signed case?+
The public description says the dashboard connects leads and matters to case types, revenue signals and source attribution. Your firm should still confirm the exact fields, handoffs and validation required before treating a contact as a signed case or revenue event.
Can we control who sees call recordings and transcripts?+
Bosseo says firms can provide access to selected team members and says firm data is not shared, pooled or sold. Ask for the detailed role permissions, removal process, retention rules and recovery procedure before granting access.
What should we ask about integrations?+
Request a written scope for every connection your firm expects, including the supplying system, fields transferred, owner, failure behavior, duplicate handling, permissions and recovery. Do not assume an integration or uptime commitment that has not been confirmed.