1. Start with the source of each inquiry, not a remembered answer
A client who says “Google” may have visited more than one page, returned later, or contacted the firm after reviewing another source. Bosseo describes Lead Attribution as recording the channel, referrer, landing page, device and session history, then attaching intake answers to the journey. That creates a more useful starting point than relying only on a client’s recollection. For a firm serving New London, the relevant review should preserve the distinction between New London city and the wider Southeastern Connecticut Planning Region. Do not treat a city page, a regional page or a Connecticut-wide campaign as interchangeable when reviewing origin data.
Recommended approach
Ask for a journey-level view that identifies the geographic and service context of the page involved. Decide which geographic labels your firm uses internally before comparing channels, and avoid interpreting the city’s Census population as a forecast of inquiries.
