What does the ROI Dashboard say it tracks?+
Bosseo’s public page describes live keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, recordings, transcripts, forms, video intakes, lead classifications, case-type breakdowns, source attribution, review information and trends over time. Ask which items apply to your proposed scope and how each is defined.
Can the dashboard prove that Meriden marketing produced a signed case?+
Not from geography or a ranking alone. The dashboard page describes links among rankings, calls, leads, matters and revenue signals, but the strength of that link depends on capture, classification and your firm’s downstream records. Ask how a contact is followed from source to intake, matter and any revenue field.
Is Meriden the same as the South Central Connecticut Planning Region?+
No. Meriden is recorded as a municipality, while the South Central Connecticut Planning Region is the county relationship shown in the cited Census record. Confirm whether any dashboard view concerns Meriden city, the planning region, another service area or Connecticut more broadly.
Who should have access to the dashboard?+
That is your firm’s governance decision. Bosseo’s public page says partners, office managers and intake leads can have access. Before approval, decide which roles need which information and ask how access is granted, changed and removed.
What should we ask about call recordings and transcripts?+
Ask how calls are recorded, transcribed, tagged, retained and corrected; who can listen to them; how confidential information is handled; and what happens if a recording or classification is wrong or unavailable. The public page describes recordings and transcripts but does not establish your firm’s legal, retention or privacy requirements.
Is the dashboard an extra product purchase?+
Bosseo’s public page says the dashboard is included with the Bosseo ecosystem. Confirm the commercial terms, scope, access and any dependencies that apply to your proposed engagement before making a decision.