What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey on a law-firm website. A visitor answers questions about the situation one at a time, with the flow organized around practice areas and intended to qualify the inquiry by case type, urgency and fit.
How is it different from a contact form?+
A contact form generally asks a visitor to submit basic contact information and a description. Bosseo’s public page describes Video Intake as a structured, video-guided path that collects answers through a branching survey. Your firm should still decide which questions are appropriate and what review follows submission.
Can an East Haddam firm choose its practice-area paths?+
Bosseo says each practice area can have its own qualification path and that flows are built around the firm’s practice areas. In a consultation, confirm how your accepted matters, exclusions and routing rules would be represented.
Where does a completed intake go?+
Bosseo says completed inquiries can be delivered with answers attached and describes delivery to an inbox, CRM and case-management system when paired with Automation. The exact destination for your firm should be confirmed before relying on it.
Does Video Intake replace attorney review?+
No conclusion on legal eligibility or representation should be delegated to a website flow. Video Intake can organize an initial inquiry, but your firm must determine conflicts, legal fit, urgency, communication and whether to provide a consultation.
What should we measure before deciding?+
Measure whether visitors complete the intended path, whether the answers are useful, whether the inquiry reaches the right owner, how the firm handles the response and what disposition follows. Do not treat the East Haddam population estimate or a public product claim as a forecast of leads or signed matters.