What kinds of custom software can Bosseo build for a law firm?+
Bosseo’s public Custom Software page gives examples including client status portals, intake tools, internal dashboards, referral fee trackers, document intake flows, calculators and connections between systems. The appropriate scope depends on the firm’s actual bottleneck and technical requirements.
Do we need to prepare a technical requirements document?+
Bosseo says the conversation can begin with a plain-English description of the annoyance or manual task. You should still bring the process details, data definitions, user roles, systems involved and desired acceptance criteria so the proposed scope can be evaluated responsibly.
Can the tool connect to our existing systems?+
Bosseo describes tools connected to a firm’s website, intake and dashboard, and discusses connections with systems such as CRM, case management and marketing tools. Whether a particular connection is feasible must be reviewed for your systems, permissions, data fields and exception handling.
Who hosts and maintains the custom application?+
Bosseo states that it hosts, monitors and maintains the tools it builds on dedicated servers. Ask for the hosting, backup, security, maintenance and support details that apply to the proposed build. No particular uptime or recovery level is established here.
How should we decide whether custom software is worth pursuing?+
Compare the cost and risk of the current manual process with the cost, complexity and maintenance needs of a focused build. Custom software may be worth examining when an important workflow repeatedly requires workarounds or duplicate entry. An existing product may be preferable when it already meets the firm’s requirements.
Will staff training and later changes be addressed?+
Bosseo’s public page describes team onboarding and iteration after launch. Confirm what onboarding covers, how staff feedback is handled, what maintenance includes and how future changes are evaluated for the specific tool.